Gaming
With a vast amount of information, gaming companies are leveraging AI to optimize performance, maintain better relationships with customers, increase viewership, identify top supporters and own the market.
AI and the Gaming Industry
Whether launched two or two decades ago, gaming companies always struggle for the same thing: increase revenues and gameplay. Collecting the massive amount of data about the customers, gaming companies can identify everything from how and what users play the most to what amenities they like. Companies leverage the insightful data to drive brand loyalty and provide value to their customers.
Operations
Predict business requirements for strategic business planning purposes.
Identify competitive pricing
Keep employees engaged in a tight hiring market
Loyalty and Marketing
Identify customers’ spending preferences
Enhance offer response from marketing efforts
Expand profits through targeted offers
Risk Management
Evaluate the credit risks of suppliers and patrons
Analyze computer security to keep operations running smoothly
Identify potential fraud among employees and customers
Use Cases
Since the gaming industry is quite different from other industries, their AI and machine learnings are unique. From optimizing the game with maximum ROI to ensuring that players don’t cheat, gaming companies can depend on AI and Machine Learning to collect actionable insights from their data.
Anti-Cheating
Using AI, we can build models for gaming companies that help them detect cheating by identifying suspicious behavior. It allows security teams to mark the action as flagged for further investigation.
Game Purchases
Gaming companies always want to understand how likely gamers will upgrade or make in-game purchases. With AI, they can get unprecedented insights about gamer behavior, enabling businesses to enhance their product offerings and game design.
Gamer Churn
AI allows determining how each gamer is likely to play the entire game and when a specific gamer can churn. With useful insights about the value of a gamer/player, you can focus on your efforts to create influential campaigns and drive more gamers for increasing revenues and reducing churn.
Optimize Game Play
AI and Machine Learning allow predicting technical nuances, for example, video encoders that are used at the time of live game streaming. Gaming companies can understand what causes more players to churn or continue and using these insights, they can optimize their gameplays.
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